Salon FAQs

How long does it take to get an appointment?

Depending on the service desired most appointments may be accommodated within 2 weeks.

Can I get a same day appointment?

Yes that is always an option if time is available.

Why are salon products more expensive than commercial ones?

Salon products are most often designed to work hand in hand with the professional services to help maintain the quality of your colour and/or other service. The quality and assurance behind the salon products is held to a higher standard.

How much time does a haircut take?

We book a standard 45 minute haircut appointment but we often take more time for a first visit depending on your hair length, thickness and health.

Is it ok to go to a different stylist within Hairway To Heaven?

Yes, we support each other and encourage clients to try everyone. Sometimes a change of stylist can make a big connection.

Why does my highlight price change from one visit to another?

Highlighting is not a standard service and changes based on placement, colours, hair length, and overall target varies the final costs.